Topic
3 published pieces tagged customer service.
Retail display rules were written for stores with shelves and overhead lights. Here is how they translate to a 10-by-10 canopy: height and tiers, the front edge, color, abundance, sightlines from across the aisle, coverings, and a clear place to pay, plus an exercise for seeing your booth the way a stranger does.
· 10 min read
A stranger buys once because of a sign and a sample. A regular buys twenty times a season because of you. Here is why the second kind of customer carries a one-person food business, and the plain habits that make more of them.
· 8 min read
Regulars don't spend more; they know the rhythm. When to arrive, what to carry, what to ask the grower, how to read a producer-only sign, where SNAP is handled, and the manners that keep you welcome at the table.
· 10 min read
